Refund policy
Effective Date: June 22, 2026
30-Day Returns
Customers may return eligible products within 30 calendar days of delivery.
Items must be:
- Unused
- In original condition
- In original packaging
- Accompanied by proof of purchase
14-Day Right of Withdrawal
Customers have the legal right to cancel their purchase within 14 days of receiving goods under applicable UK consumer regulations.
Refunds
Approved refunds will be issued to the original payment method after inspection of the returned item.
Return Shipping
Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.
Contact Information
Trade Name: Soribay
Phone Number: 701 234 89 09
Email: info@Soribay.shop
Address: 34 Downing Street, London SW1A 2AD, United Kingdom